Overwatch 2 game director Aaron Keller acknowledges recent review bombing, admitting that it isn't a "fun experience". This comes after Overwatch launches on Steam for the first time, prompting players to vent their frustrations over various aspects of the game, including recent PvE cancellations and the game's shutdown in China.

Speaking after the release of the latest season, Keller discusses the reception to the new game modes added, including the premium story missions. Here, he argues that most players have said that the game is in "the best state it's ever been". He also says that those review bombing on Steam are simply frustrated with recent cancellations, disregarding it as an indictment of the current state of Overwatch.

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"We've heard from many of our core players that the game is in the best state it's ever been," says Keller, speaking in a blog post after the recent season's launch. "Many have told us that it feels like we're really listening to their feedback and that this season is a culmination of that."

However, Keller also acknowledges the less positive news. "We also launched on Steam last week, and, although being review-bombed isn't a fun experience, it's been great to see lots of new players jump into Overwatch 2 for the first time.

"Many of the reviews on Steam mention the cancellation of the much larger component of PvE that was announced in 2019 as one of their primary reasons for dissatisfaction with the game. I get that. That announcement was about an ambitious project that we ultimately couldn't deliver."

Anyone hoping that this would encourage Blizzard to reverse course is out of luck. In response, Keller makes it clear that the team "can’t turn back the clock", and will instead focus on adding more to what's already in the game, now including story missions.

There was a notable omission in the blog post, however. While it's true that many English-language reviews centre around future game modes being stripped back from what was initially promised, that's not true for all of the reviews. In fact, many Chinese Steam users have used this as an opportunity to vent their frustrations with Overwatch shutting down in the country back in January. While the Steam release does give them the chance to play again, the initial takedown wiped their progress. Worse yet, the Steam release doesn't come with a remedy for this, leaving Chinese players overlooked once again.

Despite being such a huge source of frustration for players in the region, Keller's statement makes no mention of this. It remains to be seen if Chinese players are able to restore their accounts.

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