Supermarket Simulator: How to Get More Customers

In Supermarket Simulator, you’ll be able to dive into the exciting world of retail and customer service by opening your very own supermarket. You’ll serve as the one-stop shop in your neighborhood, providing a variety of goods and products. However, to grow your store, you’ll need to increase your income available, which means increasing the amount of customers that visit your store each day.

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Like in real life, there are many different ways to drive traffic to your storefront. In this guide, learn more about how to get more customers. Plus, learn customer service, store management, and how to keep your patrons happy.

Maintain A Clean, Organized Store

Just like in real life, customers thrive in a well-maintained store; when you first begin, keeping a clean, organized store can be easy. This is because you only have two shelves to keep stocked, as well as few products available.

However, as you progress, you’ll find that you’re adding more and more stuff to your store. Keeping your products in logical locations that are easy to navigate can help boost your customer satisfaction, which can also help you more readily tell when an item is or is almost out of stock.

Investing in storage options later in the game can help keep your store neat.

Turn The Lights On

During your first day on the job, you’ll notice that once the sun goes down, the lights in your supermarket don’t automatically turn on. Instead, you’ll need to manually flip the switch behind your cash register.

Turning the lights on at night can help you see, boosting your customers’ happiness. However, turning the lights on during the day may also help drive traffic to your supermarket.

Keep Popular Products In Stock

Until you can fully staff your store with cashiers and restockers, you’ll be doing a lot of hands-on work yourself. Thankfully, this will allow you to see what exactly your customers are buying—and what they’re not.

If your patrons are finding many of the items they are seeking out of stock, they won’t be as satisfied as they could be otherwise. You’ll want to make sure that you keep all your items in stock at all times.

Keeping all of your items in stock can be difficult if you upgrade your product licenses without increasing your store size and display space. Make sure to upgrade all the parts of your store equally when possible.

You’ll also want to make sure that you are pricing your products right, as customers won’t be happy if a product is too expensive. However, if a product is priced too low, you may not make enough profit to keep that item in stock.

Increase Product Selection

There’s nothing wrong with stocking the bare necessities, especially at first. However, to bring in more customers to your supermarket, you’ll need to be able to meet the needs of a more diverse audience.

This means not only stocking new products but also existing products of different brands. As you add new products to your store, you’ll find that more customers visit each day.

You can increase the product selection available in your supermarket by purchasing new product licenses. This can be done through the managerial computer in the corner of your store.

Oftentimes, new products will be more expensive, so be sure that your supermarket can sustain these new expenses before purchasing a product license. If you spend all of your money on the license itself and cannot afford the product, your customers will be unhappy when they find those products out of stock.

Upgrade Your Store

Over time, you’ll notice that your beginner store isn’t enough to keep your customers happy.

As you add new products and work to keep everything in stock, you’ll find that there isn’t enough space for additional shelves. Plus, you’ll eventually want to hire more help, such as an extra cashier that will require space for a second cash register.

Because of this, one of the best ways to get more customers is to upgrade your store. This includes purchasing additional space, buying more displays such as shelves and refrigerators, and eventually hiring staff.

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