Summary

  • Genshin Impact requires US-based players to verify age; failure leads to account suspension and data deletion.
  • New age verification policy in place until July 2026 due to legal obligations in response to prior violations.
  • HoYoverse advises players to verify age promptly to prevent account suspension and loss of data; consent required for underage players.

Over the last five years, Genshin Impact has built a bustling community. Millions of players reportedly frequent the game every day, with HoYoverse keeping things fresh, regularly adding new content and characters. The latest content update, Nod-Krai, is set to tie up loose ends before the story marches forward.

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Genshin's whopping player count could be set to take a blow, though, as its developers have confirmed that a large portion of them could face suspension if they don't verify their age.

Genshin Impact Will Require Age Verification Later This Month

In a new post on the official Genshin Impact website, HoYoverse said that it is required by law to verify the age of all US-based player accounts.

From May 20, anybody with a Genshin Impact account located in the United States will be prompted to verify their age. The company states that failure to do so will result in:

  • Account suspension
  • In-game friends and chat records will be deleted
  • No further notifications post-suspension due to inaccessible account information as required by law

The verification period will run for 14 months, ending on July 20, 2026. HoYoverse warns that all personal details will be deleted permanently if an account isn't verified.

In a further update, Genshin Impact's distributor Cognosphere said, "We strongly recommend that all affected players verify their age as soon as possible to avoid the risk of account suspension and deletion of all HoYoverse data. U.S. players verified as younger players will need consent from a parent or guardian to continue accessing Genshin Impact or HoYoLAB."

We strongly recommend that all affected players verify their age as soon as possible to avoid the risk of account suspension and deletion of all HoYoverse data.

The company also said, "We have updated the disclosure of the Wish Drop Rate in Genshin Impact," with further details found here.

The message has raised just as many questions as it has answered, with players on the Genshin Impact subreddit confused about the process. While some are worried that the verification will require them to upload Government-issued documents, others are convinced that players will just be prompted to input their date of birth.

The verification process is a knock-on effect of the recent issues with the United States' FTC. Back in January, Genshin Impact was adjudged to have deliberately targeted and deceived children with its loot box-style currency system, with HoYoverse later banned from selling these loot boxes to children under the age of 16. At the time, Samuel Levine, director of the FTC’s Bureau of Consumer Protection, said, "Genshin Impact deceived children, teens, and other players into spending hundreds of dollars on prizes they stood little chance of winning."

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Genshin Impact

RPG Action Adventure Gacha Open-World Systems 11 8.6/10 OpenCritic Reviews Top Critic Avg: 81/100 Critics Rec: 87% Released September 28, 2020 ESRB T for Teen - Fantasy Violence, Alcohol Reference Developer(s) HoYoverse (Formerly miHoYo) Publisher(s) HoYoverse (Formerly miHoYo) Engine Unity
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